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Elon Musk Is Approaching Twitter As If Its Users Are Interchangeable. Is He Right?

James Surowiecki
4 min readNov 4, 2022

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Elon Musk, 2018 (Daniel Oberhaus)

Since taking over Twitter last week, Elon Musk has found himself embroiled in multiple controversies, including his clashes with two of the most high-profile users on the site, novelist Stephen King (who has 6.9 million followers) and congresswoman Alexandria Ocasio-Cortez (who has 13.5 million followers. Both King and AOC were expressing their discontent with Musk’s plan to charge users $8 a month (originally $20 a month, before King protested) for the so-called blue check, which verified users at Twitter currently get for free.

On Tuesday, AOC tweeted “Lmao at a billionaire earnestly trying to sell people on the idea that ‘free speech’ is actually a $8/mo subscription plan,” to which Musk replied, “Your feedback is appreciated, now pay $8.” That response got more than a million likes, and sparked a debate across the site over Musk’s plan and over his willingness to alienate current blue checks (of which, full disclosure, I am one) in pursuit of more revenue for the company.

My position on this, which I wrote about this week for Fast Company, is that alienating so-called power users — high-volume, high-follower accounts —is a bad idea. The economic reality of Twitter’s business is that it is highly dependent on the content produced by these power users, who generate most of the…

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James Surowiecki
James Surowiecki

Written by James Surowiecki

I’m the author of The Wisdom of Crowds. I’ve been a business columnist for Slate and The New Yorker and written for a wide range of other publications.

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